PRIVACY POLICY

This Privacy Policy explains what information of yours will be collected and used by Lioleo when you access our website located at https://lioleo.edu.vn/app as well as all related websites, the mobile application provided by us, and other services. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service you are accepting the practices described in this Privacy Policy at that time.
The Lioleo Website is provided for use in managing our App, which is available on App Store and Google Play and is downloadable to all smart phone devices. The Website is intended for adults only and does not allow game play.
The App is intended for families and users of all ages.

DATA COLLECTED FROM OUR WEBSITE
The Website is intended for adults, teachers, and parents to allow them to access app information such as instructions, privacy policy, user reviews...etc as well as order the physical gears to use the App.

INFORMATION WE COLLECT
PERSONAL INFORMATION YOU PROVIDE
You may provide and we may collect Personal Information about you through our Website when you visit or order from our Website, such as your name, physical address and phone number.

In addition to collecting information on the Website, we may collect information from you when you communicate with us over the phone or via email. This information may include Personal Information. This information may be matched with and stored in connection with Personal Information provided or collected in connection with the Website.

AUTOMATICALLY COLLECTED INFORMATION
We collect log file information that is automatically reported by your browser each time you access a web page on our Website. When you access the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information which constitutes Personal Information.

We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the App such as email address, page views, advertisements clicked on, and transaction-related information that constitutes Personal Information.

We do not use cookies to collect personal information about you; however, we do use persistent and session cookies. A persistent cookie remains on your hard drive after you close your browser and may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Your browsing information constitutes Personal Information.

We do not collect information about your location from your mobile device, but we do log your IP address, which can be used to approximate location and constitutes Personal Information. We use IP addresses only for activities necessary to maintain or analyze the Service; perform network communications; authenticate users or personalize content; protect the security or integrity of the user and the Service; ensure legal or regulatory compliance; or fulfill a request of a user.

HOW WE USE YOUR INFORMATION
We may use information we collect for a variety of purposes, including:

  •  To operate the Service, monitor the effectiveness of the Service, improve the content of the Service, and improve layout and design.
  • To help provide you with a smooth, efficient user experience.
  • To monitor, analyze, and describe usage patterns and performance of the Service
  • To conduct system administration and system troubleshooting and to diagnose or fix technology problems.
  • To comply with legal requirements and processes (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), and to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Service).
  • To enforce our Terms of Use or other policies or agreements.

Data Retention
We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, we will retain your data while it is necessary for your use of the Service, which may include maintaining this information beyond when you cease using the Service.

For instance, Tangible Play may retain users’ data for the following purposes:

  • To develop new features and improve the Service;
  • To support subsequent customer service inquiries;
  • To improve the safety and security of the Service; or
  • Comply with our legal obligations.

HOW WE SHARE YOUR INFORMATION
Personal Information
Tangible Play will not rent or sell your Personal Information to others, nor will we share your Personal Information with independent third parties for marketing purposes. To operate the Service, however, we may share your Personal Information with our agents, representatives, and contractors so they can provide us with support services and other features. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.

Below are categories of recipients of your personal data and some examples of the third-parties in that category. If you would like more information on any of these categories or specific recipients, please contact us at lioleo.kids.edu@gmail.com

  • Cloud Service Providers
  • Payment Processors
  • Analytics

Non-Personally Identifiable Information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Website.

CHILDREN PRIVACY POLICY
Protecting the privacy of children is especially important. The Website is not intended for children, does not market to children, and does not knowingly collect personal information from children. All references to “children” or “child” in this Children’s Privacy Policy shall mean children under 16 years of age, and all references to the term “parent” shall include legal guardians.

Lioleo makes commercially reasonable efforts to ensure its App comply with the Children’s Online Privacy Protection Act (“COPPA”). While inside Lioleo English Adventure, all play is locally stored, and no Personal Information is collected or solicited from a child user. Lioleo English Adventure contains no external links to third-party websites or services.

Lioleo English Adventure is available by downloading to your iOS or Android smartphone devices. Lioleo English Adventure is directed at users of all ages, including children. We encourage parents and teachers to supervise their child or student’s use of the App and supervise the overall playing experience. Simply downloading the App does not trigger the collection of any personally identifiable information. We collect only a unique device identifier (a 40-character long mathematical code, called a “hex value”). This device identifier only allows Lioleo to send necessary administrative updates to your tablet (such as software updates and administrative messages). No Personal Information is collected by Lioleo through the App download process or during the playing experience. We may collect analytics data (which does not contain Personal Information) from your use of the Service in order to offer and develop the Service, and we may collect information such as age and nickname from you as part of your use of the App and the Service and the creation of your user profile.

We review all User Creation submissions to ensure no obvious Personal Information is included before any User Creations are made available publicly.

If the Service is being used by a school and/or teacher (the “Educational Institution”) with students that are under 16 years of age, such Educational Institution agrees that it has reviewed our Privacy Policy. Lioleo only requests Personal Information from parents and/or teachers and we will never knowingly solicit, nor will we accept, Personal Information from users known to be under 16 years of age. We collect only the minimum amount of information needed about students from teachers, and any such information is used only in connection with the Educational Institution’s use of Lioleo English Adventure.

If you are under 16 years of age, then please do not use or access the Website at any time or in any manner. If we learn that personally identifiable information has been provided to us and/or collected on the Website from persons under 16 years of age and without verifiable parental consent, such as through a support request, we take the appropriate steps to delete or hash this information in a secure manner. If you are a parent and discover that your child under 16 years of age has obtained an account on the Website, then you may alert us at lioleo.kids.edu@gmail.com and request that we delete that child’s personally identifiable information from our systems. A parent or teacher can visit his or her account online at any time to delete any information and/or the account.

UPDATES TO PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this Privacy Policy. We encourage you to check this page periodically for any updates. If you continue to use the Service following the posting of an updated version of this Privacy Policy, we will treat your continued use as acceptance of the updated version.
If we make material changes to this Privacy Policy, we may notify you more prominently. If we affect the way we handle Personal Information collected from children users (if applicable), we will first notify and obtain verifiable consent of a parent or legal guardian.

If you have anything question concerning our privacy policy, please contact us by email at lioleo.kids.edu@gmail.com